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FAQ

Our FAQ section is here to help you resolve doubts efficiently and support smoother communication and cooperation.

FAQ

The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.

Does Blue Carbon offer ODM services?

Yes, Blue Carbon provides full ODM services, we focuses on customized green energy solutions — from system design and integration to project operation and management — for various applications such as industrial energy storage, residential systems, and smart energy projects.

Can I customize product specifications and appearance?

Absolutely. Blue Carbon offers flexible customization for solar energy storage systems, including voltage, capacity, communication protocols (RS485, CAN), cabinet design, as well as product appearance, logo, and packaging — all tailored to your brand and project requirements.

What is your minimum order quantity (MOQ)?

Our MOQ varies by product type. For most standard models, MOQ starts from 1 unit for testing and 5–10 units for bulk orders.

What’s the lead time for bulk orders?

Lead time usually ranges from 15–30 days, depending on order quantity and customization requirements.

Do you provide installation or technical support?

Yes, we provide technical manuals, online guidance, and video support. On-site support is available for large projects.

Can I get exclusive rights in my region?

Yes, Blue Carbon offers the possibility of exclusive regional distribution rights based on market potential and cooperation terms. To explore exclusive partnership opportunities, please contact us at info@bluecarbontech.com.

Do you offer marketing support for distributors?

Yes, we provide marketing materials, product brochures, and co-branding opportunities to help distributors promote our products effectively in their regions.

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